Shipping policy
Shipping Area
We currently ship only within the United Kingdom.
Orders placed from outside the UK cannot be processed or delivered.
Processing Time
All orders are processed within 1–3 business days.
You will receive an email confirmation with tracking information once your order has been shipped.
Shipping Time
Standard delivery within the UK typically takes 2–5 business days after dispatch.
Please note that delivery times may vary during holidays or busy periods.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address and order weight.
Order Issues
If your package hasn’t arrived or your tracking shows an issue, contact us at contact@maraandmoss.com, and we’ll assist you.
Wrong Address
Please ensure your shipping address is correct.
We are not responsible for delays or lost packages due to incorrect addresses provided at checkout.